At Dimers, your personal information is handled with the same care we put into every other part of the platform. This policy explains exactly what data we collect, why we collect it, how we keep it safe, and what rights you have over it. No jargon, no runaround.
These cards summarise the key principles — read the full policy below for complete details.
Every piece of data transmitted between your device and Dimers is protected by bank-grade 256-bit SSL encryption. Your account details, payment data, and personal information travel securely at all times.
Dimers does not sell, rent, or trade your personal information to third-party marketers. Your data exists to run your account and improve your experience — full stop. We are very clear on this.
You can access, correct, or request deletion of your personal data at any time by contacting support@dimers.bet. We respond to all data requests within 20 business days.
We only collect data that is genuinely needed to run your account, process your transactions, and comply with legal requirements. We do not collect data for its own sake.
Only Dimers staff with a legitimate operational need can access your personal data. Access is logged, audited, and reviewed. Data access is not granted based on seniority alone.
In the unlikely event of a data security incident that affects your personal information, Dimers will notify affected players promptly and take immediate steps to contain and remediate the issue.
Summary: Dimers collects only the personal data needed to run your account, process your bets and payments, verify your identity, and comply with applicable law. We do not sell your data. You have rights over your data and can exercise them by contacting us at any time. By using Dimers, you agree to this Privacy Policy.
Dimers is an online betting and gaming platform operated at dimers.bet. In the context of this Privacy Policy, "Dimers", "we", "us", and "our" refer to the operator of the dimers.bet platform. "You" and "your" refer to any individual who visits, registers on, or uses any service provided by Dimers.
Dimers acts as the data controller for all personal information collected through the dimers.bet platform. This means we determine the purposes for which your data is used and the ways in which it is processed. Where we engage third-party service providers to process data on our behalf — for example, payment processors or identity verification services — those providers act as data processors under our instructions.
If you have any questions about how Dimers handles your personal data, or if you wish to exercise any of your data rights, contact us at: support@dimers.bet
This Privacy Policy applies to all personal data collected by Dimers through:
This policy does not apply to third-party websites or services that may be linked from Dimers. Those third parties operate under their own privacy policies, which we encourage you to review before sharing any personal information with them.
Dimers collects two categories of personal data: information you provide directly, and information collected automatically when you use the platform.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address | Registration |
| Address Data | City, province, full address | KYC verification |
| Financial Data | Payment method details (wallet number, IBAN), transaction history | Deposits & withdrawals |
| Document Data | Scanned CNIC, utility bill, bank statement images | KYC verification |
| Support Data | Messages sent to Dimers support, dispute details | Customer support interactions |
Dimers does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. The only exception is age — we verify that you are at least 18 years old, which is a legal requirement for operating a betting platform.
Dimers uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your consent.
Dimers processes your personal data under the following legal bases:
Dimers does not sell your personal data. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:
Important: Dimers never shares your personal data with third-party advertisers, data brokers, or marketing companies. Your data is not used to build advertising profiles or sold for commercial purposes.
Dimers uses cookies and similar technologies to make the platform work, remember your preferences, and understand how players use the site. Here is a plain-English breakdown of what each type of cookie does:
Most web browsers allow you to control cookie settings through their privacy or security options. Disabling essential cookies will prevent the Dimers platform from functioning correctly. Disabling analytics or preference cookies will not affect your ability to bet or play games.
Dimers retains your personal data for as long as your account is active and for a defined period after account closure. Specific retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity data | 5 years after account closure | Legal and anti-money laundering obligations |
| Financial transaction records | 7 years after each transaction | Accounting and regulatory compliance |
| KYC documents | 5 years after account closure | Legal obligation |
| Betting history | 3 years after account closure | Dispute resolution and responsible gaming monitoring |
| Customer support logs | 2 years after last interaction | Service improvement and dispute records |
| Marketing opt-in records | Until consent withdrawn + 1 year | Proof of consent |
| Analytics and usage data | 13 months (rolling) | Platform performance analysis |
Once the applicable retention period expires, Dimers securely deletes or anonymises your data so it can no longer be linked to you.
Protecting your personal data is one of the core responsibilities Dimers takes seriously. We implement multiple layers of security to guard against unauthorised access, disclosure, alteration, or destruction of your information:
Despite these measures, no system is entirely immune to security risks. Dimers commits to responding rapidly to any confirmed breach, notifying affected players, and cooperating with relevant authorities.
As a Dimers player, you have the following rights over your personal data. To exercise any of these rights, contact us at support@dimers.bet with "Data Rights Request" in the subject line. We will respond within 20 business days.
Request a copy of all personal data Dimers holds about you in a readable format.
Request correction of any inaccurate or incomplete personal data we hold.
Request deletion of your personal data where there is no legal obligation requiring retention.
Request that we temporarily restrict processing of your data while a dispute or correction request is pending.
Receive your personal data in a structured, commonly used format to transfer to another service.
Object to processing based on legitimate interests, including direct marketing.
Some data rights may be limited where Dimers has a legal obligation to retain data — for example, financial transaction records required for regulatory compliance cannot be erased before the mandatory retention period expires. We will always explain any such limitations clearly when responding to your request.
Dimers is strictly an adults-only platform. No person under the age of 18 is permitted to register an account, deposit funds, place a bet, or play any casino game on dimers.bet. We do not knowingly collect personal data from individuals under 18.
If you believe a minor has registered on Dimers — whether your own child or another person — please contact us immediately at support@dimers.bet. We will investigate the report, close any underage account, and delete all personal data associated with it.
Age verification is a mandatory step in our KYC process. No withdrawal will be approved until age has been confirmed. Dimers also uses automated pattern-detection to flag accounts showing characteristics inconsistent with adult users, triggering a manual review.
Dimers may send you promotional emails or SMS notifications about bonuses, new games, special events, and other offers — but only if you have explicitly opted in to receive them during registration or through your account settings.
You can withdraw your consent to marketing communications at any time by:
Withdrawing marketing consent does not affect your ability to use the Dimers platform or receive essential service communications — such as deposit confirmations, withdrawal notifications, and security alerts. Those transactional communications are not marketing and will continue regardless of your marketing preference.
The Dimers platform may contain links to third-party websites — for example, links to official esports tournament streams, sports fixture information sources, or payment provider help pages. These links are provided for your convenience.
Dimers is not responsible for the privacy practices or content of any third-party website. Once you leave dimers.bet by clicking an external link, this Privacy Policy no longer applies to any data you share on that third-party site. We strongly recommend reviewing the privacy policy of any third-party site you visit.
Dimers reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, legal obligations, or the features of the platform. When we make material changes — changes that significantly affect how your data is used or what rights you have — we will notify active players by email and display a notice on the platform at login.
The "Last Updated" date at the top of this page reflects when the current version became effective. Continued use of Dimers following notification of a change constitutes your acceptance of the updated policy. We recommend bookmarking this page and reviewing it periodically.
Minor changes — such as formatting corrections or clarifications that do not alter the substance of the policy — may be made without individual notification. The updated policy is always accessible at dimers.bet/privacy-policy.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Dimers handles your personal information, please reach out through the following channels:
We aim to acknowledge all privacy-related emails within 2 business days and provide a full response within 20 business days. For urgent matters — such as a suspected data breach affecting your account — please use live chat for the fastest response.
These pages work alongside the Privacy Policy to govern your use of Dimers.
The full rules governing your account, bets, bonuses, deposits, and withdrawals on Dimers. Read Terms
Deposit limits, self-exclusion, session reminders, and support resources for players who need help. Read Policy
Quick answers to the most common questions about accounts, deposits, withdrawals, and betting on Dimers. Visit FAQ
Your Privacy is Protected on Dimers
Your data is safe, your transactions are secure, and your rights are respected. Register a free PKR account on Dimers today — deposit via Easypaisa or JazzCash and start betting on sports, esports, casino games, and more.